Privacy Policy 

We recognize the importance of safeguarding your personal information. This Privacy Policy outlines our dedication to ensuring the privacy of the personal information you provide to us or that we collect while delivering our services, products, and web applications (collectively referred to as “Services”). In this policy, “we,” “us,” or “our” refers to Swift Cash For Car Pty Ltd.

Types of information

Personal Information: Refers to any information or opinion about an individual who is identified or can be reasonably identified, regardless of whether it is true or recorded in a physical form.

Sensitive Information: A specific category of personal information that receives additional protection. This includes details about your racial or ethnic background, health status, or biometric data.

The information we collect

The types of personal information we may collect include:

• Your name.
• For customers of our car and parts removal services, your date of birth and a copy of your driver’s license.
• For customers purchasing parts, your delivery address.
• Please provide your contact details, such as email address, mailing address, street address, and/or telephone number.
• Your payment details, including credit card information (processed via a third-party payment processor).
• Your preferences and opinions.
• Information you share through customer surveys.
• Details about the services we’ve provided or inquiries you’ve made, along with our responses.
• Data from your browser session, including geolocation, device and network information, page views, session statistics, acquisition sources, search queries, and browsing behavior.
• Information regarding your access and usage of our Services, including Internet cookies, communications with our online services, browser type, operating system, and the domain name of your Internet service provider.
• The additional personal information you provide directly or indirectly through your use of our Services, related applications, social media platforms, or accounts you authorize us to access.
• Any other personal information requested by us or provided by you or a third party.

Sensitive Information:

We do not actively collect sensitive information. If we need to collect such information, we will first obtain your consent unless otherwise permitted by law. Sensitive information will only be used as required or authorized by law.

How we collect personal information

We collect personal information through various methods, including:

• Directly: Information you provide directly to us, such as when you call or email us or make a purchase.
• Indirectly: Information gathered indirectly through your interactions with us, such as while using our website, emailing, calling, or submitting online inquiries.
• From Third Parties: Information obtained from third parties, including details about your website usage from analytics providers, cookie providers, and marketing partners. For more information, refer to the “Cookies” section below.

Collection and Use of Personal Information

We may collect, store, use, and disclose personal information for the following purposes:

• To provide our Services, such as locating and removing your car or car parts, selling products and parts (if you are a customer), or licensing our web application (if you are a business licensing our application).
• To enable your access to and use of our associated applications.
• To contact and communicate with you regarding our Services.
• For internal purposes, including record-keeping, administration, invoicing, and billing.
• To conduct analytics, market research, and business development, improving our Services and associated applications.
• For advertising and marketing, including sending promotional information about our products, services, and other content we believe may interest you.
• To meet legal obligations and resolve disputes.
• For any other purpose required or authorized by law.

Disclosure of Personal Information to Third Parties

We may disclose your personal information to:

• Third-party service providers to enable them to perform services for us, including (but not limited to) tow truck drivers, IT service providers, data storage and web hosting providers, server operators, debt collectors, couriers, maintenance or troubleshooting providers, marketing or advertising agencies, professional advisors, and payment processors.
• Our employees, contractors, and related entities.
• Agents or business partners, whether existing or prospective.
• Parties involved in business transfers, if our business or assets (or any part of them) are sold or transferred in good faith.
• Courts, tribunals, or regulatory authorities in cases of unpaid goods or services.
• Law enforcement, courts, tribunals, and regulatory authorities as required or permitted by law, including during legal proceedings or to establish, exercise, or defend our legal rights.
• Data collection and processing platforms, such as Google Analytics, Facebook Pixel, or similar analytics services.
• Other third parties, as required or permitted by law, such as in response to a subpoena.

Overseas Disclosure
Some third parties listed above may store, transfer, or access your personal information outside of Australia.

Your Rights and Control Over Your Personal Information

• Your Choice:
  Please read this Privacy Policy carefully. By providing personal information to us, you acknowledge that we will collect, store, use, and disclose it as outlined here. While you are not obligated to provide personal information, failure to do so may limit our ability to deliver our Services or affect your experience using them.
• Information from Third Parties:
  If we receive your personal information from a third party, we will handle it as described in this Privacy Policy. If you are a third party sharing someone else’s personal information, you confirm that you have obtained their consent to do so.
• Restricting and Unsubscribing:
  You can object to the processing of your personal information for direct marketing purposes by contacting us or using the opt-out options provided in our communications. To unsubscribe from our email database or marketing communications, please use the opt-out facilities included in those messages or contact us directly.
• Access:
  You have the right to request access to the personal information we hold about you. An administrative fee may apply for providing this information. In certain cases, we may be legally permitted to deny access to your personal information.
• Correction:
  If you believe the information we hold about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please let us know. We will take reasonable steps to correct it promptly. In specific situations, we may be legally allowed to decline your request for correction.
• Complaints:
  If you have a complaint about how we handle your personal information, please contact us with the full details. We will investigate your complaint and provide a written response detailing the outcome and any actions we will take. You may also escalate your concerns to the appropriate privacy authority if needed.

Storage and Security

We are dedicated to protecting the personal information we collect. To prevent unauthorized access or disclosure, we have implemented physical, electronic, and managerial safeguards to secure your data and protect it from misuse, interference, loss, and unauthorized access, modification, or disclosure. However, while we strive to maintain robust security measures, we cannot guarantee the security of information transmitted to or from us over the Internet. Any exchange of information is at your own risk.

Cookies

We may use cookies on our online Services. Cookies are small text files stored in your browser that record your preferences. Cookies do not inherently provide us with your email address or any personally identifiable information. If you voluntarily provide personal information to our Online Services, it may be associated with cookie data. You can adjust your browser settings to block cookies. However, blocking all cookies, including essential ones, may restrict access to parts of our online Services.

Links to Other Websites

Our Services may include links to external websites. We do not control these third-party websites and are not responsible for the protection or privacy of any personal information you provide while visiting them. These websites are not governed by this Privacy Policy.

Amendments

We may revise this Privacy Policy at any time by updating it on our website. We recommend checking our website periodically to stay informed about the current Privacy Policy. For any inquiries or notices, please contact us:

Swift Cash For Car Pty. Ltd.

Email: info@swiftcashforcar.com.au